Last updated: February 28, 2026
Polyhedron Labs, LLC ("Company," "we," "us," or "our") operates the EveryHaul platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use the Service.
We collect several types of information in connection with the Service:
Account Data: When you create an account, we collect your email address, name, and phone number. This information is used for authentication, communication, and account management.
Company and Employee Data: If you manage a company through the Service, we collect company details (name, address, contact information) and employee information (names, roles, contact information) that you provide.
Location Data: The Service collects and processes GPS coordinates, saved location addresses, and route directions. This data is used for job management, fleet tracking, and mapping functionality.
Job and Operational Data: We collect information related to your hauling operations, including job details, tickets, material types and weights, invoices, and payment records.
Financial Data: When you connect third-party financial services, we may store OAuth tokens (QuickBooks), Stripe client identifiers, and invoice/payment information necessary to provide accounting integration features.
Photos and Files: The Service allows you to upload ticket photos and other images. We may process these images using optical character recognition (OCR) to extract data for your convenience.
Device and Usage Data: We automatically collect browser type and version, IP address, device information, pages visited, and usage patterns. We use Mixpanel for analytics to understand how the Service is used and to improve its functionality.
Authentication Data: We use Stack Auth to manage user sign-in and identity. Stack Auth may collect authentication tokens, sign-in timestamps, and related technical data.
We use the information we collect for the following purposes:
To provide, operate, and maintain the Service
To process jobs, tickets, and invoices on your behalf
To enable fleet tracking and route management
To facilitate integrations with third-party services you authorize
To process payments through our payment provider (Stripe)
To send transactional communications (account verification, password resets, billing notifications)
To monitor and analyze usage trends and improve the Service (via Mixpanel analytics)
To detect, prevent, and address technical issues and errors (via Sentry error tracking)
To protect against fraud and unauthorized access
To comply with legal obligations
We implement appropriate technical and organizational measures to protect your information, including:
All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
HTTP Strict Transport Security (HSTS) is enforced to prevent downgrade attacks
Security headers are implemented to protect against common web vulnerabilities
Database access is restricted and encrypted at rest
Authentication tokens and OAuth credentials are securely stored
Regular security reviews of our infrastructure and codebase
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Upon account termination or deletion request, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as maintaining backup copies for a limited period).
Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.
Depending on your jurisdiction, you may have certain rights regarding your personal information:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
Right to Correction: You may request that we correct inaccurate personal information.
Right to Opt-Out of Sale: We do not sell your personal information. If this practice changes, we will provide a clear opt-out mechanism.
To exercise any of these rights, please contact us at contact@polyhedronlabs.net. We will respond to your request within the timeframe required by applicable law.
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@polyhedronlabs.net.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collect personal information, our business purpose for collecting personal information, and the categories of third parties with whom we share personal information.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Categories of Personal Information Collected: In the preceding 12 months, we have collected the following categories of personal information:
Identifiers (name, email, phone number, IP address)
Commercial information (transaction records, subscription history)
Internet or electronic network activity (browsing history, usage data)
Geolocation data (GPS coordinates, saved addresses)
Professional or employment-related information (company and role data)
Audio, electronic, or visual information (uploaded photos)
We do not sell personal information and have not sold personal information in the preceding 12 months.
To submit a verifiable consumer request, please contact us at contact@polyhedronlabs.net.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Polyhedron Labs, LLC
441 E Citrus St, Altamonte Springs, FL 32701
Email: contact@polyhedronlabs.net
Website: https://everyhaul.com